QUICK PAY

Introduction

Welcome to QuickPay's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you use our bill payment portal. We are committed to safeguarding your privacy and ensuring the security of your personal data.

Information We Collect

• Personal Information: Name, email address, phone number, billing address, and payment information
• Account Information: Username, password, and account preferences
• Transaction Data: Bill payment details, payment amounts, and transaction history
• Technical Information: IP address, browser type, device information, and usage patterns
• Location Data: General location information for service optimization

How We Use Your Information

• To process your bill payments and transactions
• To provide customer support and service
• To improve our services and user experience
• To send important notifications and updates
• To detect and prevent fraud and security breaches
• To comply with legal obligations and regulations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With bill payment providers to process your transactions
• With trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety

Data Security

We implement industry-standard security measures to protect your data:

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and performance
• Provide personalized content and recommendations
• Enhance security and prevent fraud

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

Contact Us

For privacy-related inquiries or concerns, please contact us:

• Email: privacy@quickpay.ph
• Phone: (02) 8888-QUICK
• Address: Village Park Langkaan 1, Dasmariñas, Cavite

Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify you of significant changes through email or portal notifications.

Last Updated: December 1 2025

Agreement to Terms

By accessing and using the QuickPay Bill Payment Portal, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, you may not access our services.

User Responsibilities

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Use the service only for lawful purposes
• Ensure you have sufficient funds for bill payments

Payment Terms

• All payments are final and non-refundable
• Processing fees may apply to certain transactions
• Payment processing time may vary by provider (24-48 hours)
• We are not responsible for delays caused by third-party providers
• Failed transactions may be subject to retry attempts

Prohibited Activities

• Unauthorized access to other users' accounts
• Attempting to circumvent security measures
• Using the service for illegal activities
• Distributing viruses or malicious code
• Harassing other users or staff
• Using fake reference number
• Using obsolete and other's reference number

Limitations of Liability

QuickPay shall not be liable for:

• Service interruptions or downtime
• Errors in bill payment processing by third parties
• Unauthorized access resulting from user negligence
• Direct or indirect damages arising from service use
• Acts beyond our reasonable control

Intellectual Property

All content, logos, trademarks, and service marks displayed on the QuickPay portal are our property or licensed to us. You may not use them without our prior written permission.

Third-Party Services

Our portal integrates with third-party bill payment providers. We are not responsible for their services, policies, or performance. Your use of third-party services is subject to their respective terms and conditions.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes shall be resolved in the courts of Dasmariñas, Cavite.

Termination

We reserve the right to terminate or suspend your account at our sole discretion, without prior notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties.

Changes to Terms

We may modify these Terms & Conditions at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

Effective Date: March 10, 2024

Our Security Commitment

At QuickPay, security is our top priority. We implement multiple layers of protection to ensure your data and transactions are safe and secure.

Encryption Technology

Authentication Measures

• Two-Factor Authentication (2FA): Optional 2FA adds an extra layer of security to your account
• Strong Password Requirements: We enforce strong password policies
• Session Management: Automatic logout after periods of inactivity
• Device Recognition: We monitor and recognize trusted devices

Fraud Prevention

• Real-time transaction monitoring for suspicious activity
• Advanced fraud detection algorithms
• IP address tracking and analysis
• Behavioral pattern recognition
• 24/7 security monitoring team

Data Protection

• Secure Data Centers: Tier III+ certified facilities
• Regular Backups: Daily encrypted backups
• Data Minimization: We collect only necessary data
• Secure Deletion: Proper data disposal procedures

Network Security

User Security Tips

Compliance & Certifications

QuickPay complies with international security standards:

Reporting Security Issues

If you discover a security vulnerability or have security concerns:

• Email: security@billspayment.shop
• Available: 24/7 Security Response Team

We appreciate responsible disclosure and will respond promptly to all security reports.

Need More Help?

Customer Support

We're here to help you 24/7. Choose your preferred contact method:

Office Locations

Response Time

We're committed to responding to your inquiries promptly:

• Email: Within 2-4 hours during business hours
• Phone: Immediate during business hours
• Live Chat: Within 5 minutes
• Messaging Apps: Within 1 hour
• Social Media: Within 1 hour

Connect With Us

Follow us on social media for updates, tips, and announcements:

• Facebook: facebook.com/QuickPayPH